Last updated: September 2026
Amy’s Kids & Babies respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with us through WhatsApp, email, or social media.
Contact Us
If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of your personal information, please contact us:
- WhatsApp: +961 81 993 952
- Email: hello@amyskidsandbabies.com
- Location: Lebanon
Information We Collect
We may collect the following information when you place an order or contact us:
- Full name
- Phone number
- Email address
- Delivery address
- Order details and purchase history
- Messages, photos, or videos you send to us
- Payment status and payment method
- Technical information from our website, such as device type, browser type, IP address, and pages visited
We do not collect payment card details. All orders are paid in cash on delivery.
How We Use Your Information
We use your personal information to:
- Process, confirm, and deliver your orders
- Contact you about your order, delivery, payment, return, or refund
- Respond to your questions and customer-service requests
- Prevent fraud and protect our business and customers
- Improve our products, website, and customer experience
- Send promotional messages or offers when you have agreed to receive them
You may opt out of promotional messages at any time by contacting us through WhatsApp or email.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share the minimum information necessary with trusted third parties, including:
- Delivery companies and couriers, to deliver your order
- Website, hosting, or technical service providers, to operate our website
- Government authorities or legal bodies, when required by applicable law
These parties may use your information only to provide the required service or meet their legal obligations.
Cookies and Website Information
Our website may use cookies and similar technologies to make the website function correctly, remember your preferences, understand how visitors use the site, and improve your shopping experience.
You can manage or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.
Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no online system can guarantee complete security. You should keep your account details, passwords, and payment information private.
Data Retention
We keep your personal information only for as long as necessary to process your order, provide customer support, meet legal and accounting requirements, resolve disputes, and protect our business.
When information is no longer needed, we will securely delete or anonymise it where possible.
Your Rights
You may contact us to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent for marketing messages
- Ask questions about how we use your information
To make a request, email hello@amyskidsandbabies.com or message us on WhatsApp at +961 81 993 952.
Children’s Privacy
Our products are intended for babies and children, but our website and sales channels are intended for parents, guardians, and adults making purchases.
We do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Third-Party Links
Our website or social-media pages may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy when needed. Any changes will be published on our website with an updated “Last updated” date.
By using our website or placing an order with Amy’s Kids & Babies, you agree to this Privacy Policy.